Changing one person’s life can have an enormous impact
Our programmes are designed to create sustainable positive change in the lives of individuals, which is why our partners work holistically to address individual needs and barriers. We recognise that in supporting one person to thrive, many more lives are transformed as a result. We call this the Ripple Effect.
Through our programmes, participants gain skills, confidence, improved wellbeing, and are given guidance on how to make purposeful changes in their lives. We acknowledge that for many, this path is not linear, and each person’s journey looks different.
We have heard stories of participants who have become better parents, who become financially independent and are able to support their families, who no longer need to access NHS services due to feeling they are able to survive on their own, who no longer have suicidal thoughts and have created lives that are fulfilling and satisfying.
Nathan has struggled with ADHD and Dyslexia for most of his life and found that it had become a barrier to moving forward into employment.
When he moved to Scarborough he met Charlotte who just so happened to work for Autism Plus. Charlotte enrolled him on the RISE Programme, and Nathan’s life has since transformed
Before meeting CJ, Kian was struggling with alcohol abuse, felt lonely and isolated and lacked direction in his life. His finances had become out of control and he needed help to make changes.
CJ works for York Based CIC Coterminous and is a keyworker on the Multiply programme. He has supported Kian to regain control of his life, gain his confidence back, get control of his finances and find employment!
Kian is now becoming the father he wants to be for his daughter and enjoying life again
In this video you will hear the Omari Family’s story, a family who fled from Afghanistan in 2021 and were relocated to Skipton in North Yorkshire.
The family have received support through the Multiply programme from Craven College.
This video was made in collaboration with Inspired Youth
Working for Health bridge the gap between mental health and employability services in Hull, East Riding and Selby.
Luke came across Working for Health when he was struggling with his mental health and had lost all self belief. He knew he needed to make changes and needed support knowing where to start. Luke has become so empowered by the support that he wants to go on to support others and has set up his own business ‘We Go Again’ to do just that!
Kate was struggling to find employment after moving over the UK. She found support through RISE at York Learning and studied ESOL and functional skills to get her to become more job ready.
After seeing the impact of the pandemic she wanted to work in the healthcare sector so realised she had to develop her skills in order to do that.
She now is doing an apprenticeship and is doing something she loves!
Selby District AVS (now Up for Yorkshire) are a Keyworker on the ATI Programme, they support people across the district to transform their lives.
In this video you will hear Jimmy’s story. Jimmy began the ATI Programme in a very dark place, struggling with his anger. After meeting his keyworker Chris, his life changed.
This video was made in collaboration with Inspired Youth
— Keyworker on ATI
— Glen, ATI Participant and Keyworker
— Keyworker on ATI
— Glen, ATI Participant and Keyworker
— Keyworker on ATI
Our Impact Team is made up of creative individuals who share a passion in sharing and demonstrating the impact that our programmes are making. They do this through storytelling, social media, blog posts, events and collecting/understanding data.
Get in touch with them if you would like to help us raise awareness of the impact Better Connect and our Partners are making.
Alex’s is the Programmes Director at Better Connect, overseeing the amazing programmes that we manage across the organisation. Leading and supporting the Programmes and Impact Team, Alex’s role has a strong focus on development. This includes developing staff, systems, processes and relationships with delivery partners, funders and stakeholders. All to ensure that Better Connect programmes are successful, achieve their aims and ultimately transform people’s lives. Alex is also an Executive Director and member of the Board, contributing to the strategic direction of the company. The best bit of his job is seeing the life-changing impact that Better Connect programmes have on those involved.
— Kahlil Gibran
Alex has a BSc (Hons) degree in Psychology, a Level 5 Diploma in Leadership and Management and a PTLLS teaching qualification. Alex began his career in customer service, moved to work in banking and then joined Better Connect following University in 2012. He felt a strong connection to the values and work within the community sector and has developed his career within the Better Connect, progressing from an Assistant to his current role as Programmes Director. Along the way, Alex has worked across almost every aspect of the company. For Alex, the most important part of work is feeling as though it is meaningful and that it is making a positive difference to society.
Becomes overly competitive when playing sport or games
Count your blessings, every day.
Hannah is our Impact Manager at Better Connect. Her role is to show the impact that Better Connect and our programmes are making in many different ways such as through social media, our website, networking, events and presentations. Hannah is passionate about creating positive environments that people feel safe to be themselves in, especially at work. She loves building strong relationships with partners, meeting new people and really getting to know why people are the way they are and why they do what they do!
Hannah loves being creative and getting into ‘flow’ with her work. She loves making things and being involved in the creative process. Hannah loves working for Better Connect because she gets to have variety in her role and appreciates the positive culture and focus on wellbeing.
— Glennon Doyle
Hannah has a BA (Hons) in Theatre, specialising in working with and supporting Young People with learning difficulties and mental health issues to gain confidence and feel safe in positive spaces. She thrives in a creative environment and tries to bring those skills into everything she does at Better Connect.
Hannah began her career at 16, working in customer facing roles until the age of 23. She will always be grateful for the experience she gained in these roles and feel that they helped her to engage with partners and stakeholders. After finishing University, Hannah worked at York Theatre Royal as a Research and Evaluation Graduate Intern. Whilst at the Theatre, Hannah learnt about the voluntary sector and began volunteering with various community groups in York delivering theatre-style workshops to vulnerable people.
Hannah has worked at Better Connect since 2017, starting in the Programmes Team as an Assistant. Since then, she has worked across various funding streams and programmes, working her way up to becoming a Programme Manager in 2020. Now our Impact Manager, Hannah is inspired every day by the amazing work that partners do in their communities and loves that she can have a role that helps highlight the impact both Better Connect and our partners are making. She loves being part of an organisation that wants to make a positive difference in the world.
Hannah is also a Trustee for a charity based in Leeds called Purple Patch Arts. Purple Patch Arts exists to provide innovative, inclusive, creative learning opportunities that improve the lives of learning-disabled and autistic adults by expanding their understanding of, and engagement with, the world.
Obsessed with TV Chef, Rick Stein (and cooking programmes/food in general!)
Dogs! I have my own dog called Boba, who is named after the bounty hunter in Star Wars Boba Fett!
A keen storyteller & collaborator, Laura works alongside Hannah as the Impact Coordinator, where she measures and highlights the impact of Better Connect across its business, programmes, and partnerships. She does so by working with a range of people to gather information and stories, which she then translates into engaging content across Better Connect’s channels.
Building relationships is a large part of Laura’s role, alongside ensuring the ‘’Better Connect story’’ is woven throughout all communications.
Laura’s favourite part of the role is connecting with the faces behind the case studies and giving voice to their experiences.
— Oscar Wilde
Laura formerly spent 2 years working as a Participant Experience Coordinator on one of Better Connects’ ESF & Lottery funded projects, Action Towards Inclusion. She is a huge advocate for sustainable social change, and believes this begins with supporting and empowering individuals, and championing social inclusion.
Within this role, she managed the collaboration between partners, keyworkers, and participants on an administrative and ESF/National Lottery compliant scale. She also tracked the ‘Participant Journey’ from start to finish, following participant engagement across the programme.
Laura has a first-class BA (Hons) in English Language and Literature from the University of Sheffield.
Sheffield / Mwnt (Wales)
Was in an amateur production at Harrogate Theatre
Natasha is the Chief Executive Officer at Better Connect. Natasha is proud to be leading this amazing team at Better Connect who are helping to make Yorkshire a place where every person can thrive in life and work. Better Connect has a great track record of delivery, partnership working and an incredibly committed team which are helping to transform lives. Natasha joined in May 2022 and instantly connected with the team and our vision. Natasha is focused on empowering the team and our partners to do more and be more. She absolutely loves being part of a team who are so full of purpose, thrive on autonomy and are experts in what we do. But it’s not just about the impact we are making and achieving our goals for Natasha, it’s about how we do it and having loads of fun along the way.
— Dalai Lama
Natasha has always enjoyed working in roles which are focused on enabling people and businesses to thrive in the North.
Before joining Better Connect as CEO, Natasha worked at Relate Bradford & Leeds helping people to develop and sustain healthy relationships and improve their mental health and wellbeing. She has been an entrepreneur and COO of Wizu Workspace a flexible workspace provider supporting the growth of businesses in Bradford, Leeds and Sheffield.
Natasha completed an MBA at Leeds University in 2016, where she is now a leader in residence. She then went on to be Regional Entrepreneur Director for NatWest supporting and helping to coach hundreds of entrepreneurs in accelerators across the North to start, scale and succeed. Natasha has both a banking and legal background. She worked as a banking lawyer at Walker Morris following which she joined Regional Lloyds Bank team as the Regional Sales Director and Client Services Director.
Natasha was appointed as a board member and trustee in 2021 for Trust Leeds, she has been on LEP investment steering groups, she has recently been appointed as an independent panel member at AFC(H) and is completing a NED insights programme shadowing NHS boards.
I love grass roots football! I play for Leeds City Lasses and help coach under 8 and 9 girls football. (I love playing sports…I might be just a little bit competitive!)
Outside of your comfort zone is where the magic happens
Blog
Impact
news item
Rise2Thrive
We’ve recently launched a new programme for the people of York and North Yorkshire – have you heard? Following the success of our RISE programme, Rise2Thrive (R2T) is the new iteration, with new partners and a mission to support individuals at all stages of their employment journey to boot. 33 partners strong, we’ve collaborated
Blog
Impact
news item
Research & Reports
RISE
Rise2Thrive
At the end of April, delivery officially finished for our yearlong RISE programme, a programme headed by a partnership of 21 community-based organisations across York and North Yorkshire, and led by Better Connect. Lately, we’ve spoken a lot about qualitative impact- of the lives the programme has supported and, in some cases, transformed. We’ve
Blog
Impact
news item
The Institute of Employability Professionals is a not-for-profit organisation whose aim is to improve lives for all in society. They are an international membership organisation for employability professionals – the people who support others gain work, progress in work, and retain work. Their vision is ‘Employability Professionals Everywhere Are The Best They Can Be’
Blog
Impact
multiply
news item
At the end of this month, we’ll sadly be saying goodbye to Multiply, a 3-year Government funded programme which has enabled thousands of adults across the country to improve their numeracy skills. Across the York & North Yorkshire region, our Multiply partnership has supported hundreds of individuals to find their numeracy feet and
Blog
Community Anchor Support
Impact
news item
Community Anchors are small, hyper-local organisations across North Yorkshire, deeply embedded in local communities. They offer support, a host of activities and information, and play a crucial role in connecting the dots between organisations, people, services, and the needs of the community. Better Connect are supporting the Community Anchor organisations to develop area’s such
Blog
multiply
news item
Last week Mayor David Skaith launched the Skills Innovation Fund to support skills development in the York and North Yorkshire region over a timeframe of two years, from April 2025 to March 2027. We believe that this fund could be a good fit for a future programme enabling us to offer ‘hidden curriculum’
Blog
Impact
multiply
news item
Rise2Thrive
SHINE
On Friday 31st January, we held an event at Cedar Court Hotel in Harrogate to celebrate the impact of our programmes and partnerships across Yorkshire. This was our largest event ever with 150 people booked on, our partners, participants, friends and key people from across Yorkshire. The theme of the event was ‘Life in
Blog
Impact
Mental Health
news item
Rise2Thrive
In September, our team spent an inspiring morning capturing some of the support taking place on the Rise2Thrive [R2T] programme with two of our delivery partners, Thirsk based charity Rural Arts, and York based Thrive Outside – a nature-based CIC combining their love of green spaces with outdoor crafts. Part of an ongoing collaboration
Blog
Impact
Meet the Team
news item
We are very excited to announce that we have a new Board Member, Chris Hailey-Norris. Chris has worked with Better Connect as a partner for over 15 years, delivering fantastic support to the community of Selby and beyond through programmes such as Action Towards Inclusion, Community Grants and most recently, Rise and Rise2Thrive. Chris
Blog
Impact
news item
Rise2Thrive
We’ve recently launched a new programme for the people of York and North Yorkshire – have you heard? Following the success of our RISE programme, Rise2Thrive (R2T) is the new iteration, with new partners and a mission to support individuals at all stages of their employment journey. 30 partners strong, we’ve collaborated with many of our
Blog
Community Anchor Support
Impact
news item
Sherburn and Villages Community Trust connects people, community spaces, and services across Sherburn in Elmet and surrounding villages to make an inclusive and vibrant place to live. They are the community anchor organisation in Sherburn in Elmet. Community Anchors are small, hyper-local organisations across North Yorkshire, deeply embedded in local communities. They offer support,
Blog
Impact
Mental Health
multiply
news item
A couple of weeks ago Christine and Laura visited York Travellers Trust, to sit in on the penultimate session of Coterminous’s ‘Shopping on a Budget’ course. Part of the support on offer through the Multiply programme, Coterminous’s CJ Allison and Harrie Smith (of Transcending Fusion), have been hosting a series of budgeting sessions at the
Blog
Impact
Mental Health
multiply
news item
Rise2Thrive
Our Impact team recently spent the day in Scarborough visiting Futureworks, before heading down to Mindful Photography UK’s exhibition at The Street. Having worked with us over many years and multiple programmes, it’s clear the positive impact that Futureworks have on the Scarborough community, and it’s a pleasure to have the team as part of
Blog
Careers
Internal
Meet the Team
multiply
news item
As part of our ‘Meet The Team’ series, over the next few weeks we’ll be focusing on our Finance Department. We’ll celebrate their roles, responsibilities, and relationships with numbers – from crunching the all important data, to processing claims and financial forecasting (we couldn’t resist the Multiply twist!) Today, we’re hearing from our Programme
Blog
Careers
Internal
Meet the Team
multiply
news item
As part of our ‘Meet The Team’ series, over the next few weeks we’ll be focusing on our Finance Department. We’ll celebrate their roles, responsibilities, and relationships with numbers – from crunching the all important data, to processing claims and financial forecasting (we couldn’t resist the Multiply twist!) Today, we’re hearing from our
Blog
Impact
Mental Health
news item
Rise2Thrive
Wellbeing Resources
A couple of weeks ago, our impact team had the opportunity to sit in on a session with Orb Community Arts (one of our brilliant R2T and Multiply partners) and to speak with some of their service users about a course they’d taken part in with the arts-based charity. Meeting Gemma and Barbara amidst
Blog
Community Anchor Support
Impact
news item
Leyburn is known for its picturesque market town charm, stunning countryside views, and its location as the gateway to the Yorkshire Dales National Park. It is also the home to a fabulous organisation ‘Leyburn Community Arts & Community Centre’ who we had the pleasure of visiting last week and meeting with two of their
Blog
news item
Rise2Thrive
We’ve recently launched a new programme for the people of York and North Yorkshire – have you heard? Following the success of our RISE programme, Rise2Thrive (R2T) is the new iteration, with new partners and a mission to support individuals at all stages of their employment journey to boot. 33 partners strong, we’ve collaborated
Blog
Disability
Impact
news item
Rise2Thrive
Thriving at Work
We’ve recently launched a new programme for the people of York and North Yorkshire – have you heard? Following the success of our RISE programme, Rise2Thrive (R2T) is the new iteration, with new partners and a mission to support individuals at all stages of their employment journey to boot. 33 partners strong, we’ve collaborated
Blog
Careers
Impact
Internal
Meet the Team
multiply
news item
The Quality Professionals Awards, in its first year, gathered 200 people from across further education and employability to honour the contribution of quality and compliance professionals. 11 winners awards were presented across 9 categories and two overall outstanding winners were selected from all the finalists. 53 finalists represented organisations across the UK including
Blog
Impact
news item
Rise2Thrive
We’ve recently launched a new programme for the people of York and North Yorkshire – have you heard? Following the success of our RISE programme, Rise2Thrive (R2T) is the new iteration, with new partners and a mission to support individuals at all stages of their employment journey to boot. 33 partners strong, we’ve collaborated
Blog
Impact
news item
Research & Reports
RISE
Rise2Thrive
At the end of April, delivery officially finished for our yearlong RISE programme, a programme headed by a partnership of 21 community-based organisations across York and North Yorkshire, and led by Better Connect. Lately, we’ve spoken a lot about qualitative impact- of the lives the programme has supported and, in some cases, transformed. We’ve
Blog
Impact
news item
The Institute of Employability Professionals is a not-for-profit organisation whose aim is to improve lives for all in society. They are an international membership organisation for employability professionals – the people who support others gain work, progress in work, and retain work. Their vision is ‘Employability Professionals Everywhere Are The Best They Can Be’
Blog
Impact
multiply
news item
At the end of this month, we’ll sadly be saying goodbye to Multiply, a 3-year Government funded programme which has enabled thousands of adults across the country to improve their numeracy skills. Across the York & North Yorkshire region, our Multiply partnership has supported hundreds of individuals to find their numeracy feet and
Blog
Community Anchor Support
Impact
news item
Community Anchors are small, hyper-local organisations across North Yorkshire, deeply embedded in local communities. They offer support, a host of activities and information, and play a crucial role in connecting the dots between organisations, people, services, and the needs of the community. Better Connect are supporting the Community Anchor organisations to develop area’s such
Blog
multiply
news item
Last week Mayor David Skaith launched the Skills Innovation Fund to support skills development in the York and North Yorkshire region over a timeframe of two years, from April 2025 to March 2027. We believe that this fund could be a good fit for a future programme enabling us to offer ‘hidden curriculum’
Blog
Impact
multiply
news item
Rise2Thrive
SHINE
On Friday 31st January, we held an event at Cedar Court Hotel in Harrogate to celebrate the impact of our programmes and partnerships across Yorkshire. This was our largest event ever with 150 people booked on, our partners, participants, friends and key people from across Yorkshire. The theme of the event was ‘Life in
Blog
Impact
Mental Health
news item
Rise2Thrive
In September, our team spent an inspiring morning capturing some of the support taking place on the Rise2Thrive [R2T] programme with two of our delivery partners, Thirsk based charity Rural Arts, and York based Thrive Outside – a nature-based CIC combining their love of green spaces with outdoor crafts. Part of an ongoing collaboration
Blog
Impact
Meet the Team
news item
We are very excited to announce that we have a new Board Member, Chris Hailey-Norris. Chris has worked with Better Connect as a partner for over 15 years, delivering fantastic support to the community of Selby and beyond through programmes such as Action Towards Inclusion, Community Grants and most recently, Rise and Rise2Thrive. Chris
Blog
Impact
news item
Rise2Thrive
We’ve recently launched a new programme for the people of York and North Yorkshire – have you heard? Following the success of our RISE programme, Rise2Thrive (R2T) is the new iteration, with new partners and a mission to support individuals at all stages of their employment journey. 30 partners strong, we’ve collaborated with many of our
Blog
Community Anchor Support
Impact
news item
Sherburn and Villages Community Trust connects people, community spaces, and services across Sherburn in Elmet and surrounding villages to make an inclusive and vibrant place to live. They are the community anchor organisation in Sherburn in Elmet. Community Anchors are small, hyper-local organisations across North Yorkshire, deeply embedded in local communities. They offer support,
Blog
Impact
Mental Health
multiply
news item
A couple of weeks ago Christine and Laura visited York Travellers Trust, to sit in on the penultimate session of Coterminous’s ‘Shopping on a Budget’ course. Part of the support on offer through the Multiply programme, Coterminous’s CJ Allison and Harrie Smith (of Transcending Fusion), have been hosting a series of budgeting sessions at the
Blog
Impact
Mental Health
multiply
news item
Rise2Thrive
Our Impact team recently spent the day in Scarborough visiting Futureworks, before heading down to Mindful Photography UK’s exhibition at The Street. Having worked with us over many years and multiple programmes, it’s clear the positive impact that Futureworks have on the Scarborough community, and it’s a pleasure to have the team as part of
Blog
Careers
Internal
Meet the Team
multiply
news item
As part of our ‘Meet The Team’ series, over the next few weeks we’ll be focusing on our Finance Department. We’ll celebrate their roles, responsibilities, and relationships with numbers – from crunching the all important data, to processing claims and financial forecasting (we couldn’t resist the Multiply twist!) Today, we’re hearing from our Programme
Blog
Careers
Internal
Meet the Team
multiply
news item
As part of our ‘Meet The Team’ series, over the next few weeks we’ll be focusing on our Finance Department. We’ll celebrate their roles, responsibilities, and relationships with numbers – from crunching the all important data, to processing claims and financial forecasting (we couldn’t resist the Multiply twist!) Today, we’re hearing from our
Blog
Impact
Mental Health
news item
Rise2Thrive
Wellbeing Resources
A couple of weeks ago, our impact team had the opportunity to sit in on a session with Orb Community Arts (one of our brilliant R2T and Multiply partners) and to speak with some of their service users about a course they’d taken part in with the arts-based charity. Meeting Gemma and Barbara amidst
Blog
Community Anchor Support
Impact
news item
Leyburn is known for its picturesque market town charm, stunning countryside views, and its location as the gateway to the Yorkshire Dales National Park. It is also the home to a fabulous organisation ‘Leyburn Community Arts & Community Centre’ who we had the pleasure of visiting last week and meeting with two of their
Blog
news item
Rise2Thrive
We’ve recently launched a new programme for the people of York and North Yorkshire – have you heard? Following the success of our RISE programme, Rise2Thrive (R2T) is the new iteration, with new partners and a mission to support individuals at all stages of their employment journey to boot. 33 partners strong, we’ve collaborated
Blog
Disability
Impact
news item
Rise2Thrive
Thriving at Work
We’ve recently launched a new programme for the people of York and North Yorkshire – have you heard? Following the success of our RISE programme, Rise2Thrive (R2T) is the new iteration, with new partners and a mission to support individuals at all stages of their employment journey to boot. 33 partners strong, we’ve collaborated
Blog
Careers
Impact
Internal
Meet the Team
multiply
news item
The Quality Professionals Awards, in its first year, gathered 200 people from across further education and employability to honour the contribution of quality and compliance professionals. 11 winners awards were presented across 9 categories and two overall outstanding winners were selected from all the finalists. 53 finalists represented organisations across the UK including
Blog
Impact
news item
Rise2Thrive
We’ve recently launched a new programme for the people of York and North Yorkshire – have you heard? Following the success of our RISE programme, Rise2Thrive (R2T) is the new iteration, with new partners and a mission to support individuals at all stages of their employment journey to boot. 33 partners strong, we’ve collaborated
Blog
Impact
news item
Research & Reports
RISE
Rise2Thrive
At the end of April, delivery officially finished for our yearlong RISE programme, a programme headed by a partnership of 21 community-based organisations across York and North Yorkshire, and led by Better Connect. Lately, we’ve spoken a lot about qualitative impact- of the lives the programme has supported and, in some cases, transformed. We’ve